A faulty coffee machine doesn’t always mean you need a new one.

BrewCare diagnoses common mechanical, electrical, hydraulic and performance-related problems and carries out appropriate repairs where practical.

We can assist with issues such as:

• Machine won’t switch on
• Machine not heating
• No water coming through
• Poor water flow
• Pressure problems
• Water leaks
• Steam wand problems
• Pump-related faults
• Brewing problems
• Unusual noises
• Error messages
• Electrical faults
• Scale and blockage-related problems
• Inconsistent coffee extraction

Coffee machines operate under heat, pressure and constant water flow. Over time, components can become worn, blocked or affected by mineral deposits.

Our servicing process is designed to inspect the machine, address maintenance requirements and identify potential problems before they develop into more serious faults.

Depending on the machine and service required, servicing may include:

• General machine inspection
• Cleaning
• Descaling
• Water-system checks
• Brewing-system checks
• Steam-system checks
• Component inspection
• Performance testing
• Identification of worn or developing components

For cafés, restaurants, hotels, offices and hospitality businesses, coffee equipment downtime can disrupt normal operations.

BrewCare provides repair and servicing support for commercial coffee machines, with the focus on restoring equipment to reliable working condition.

Commercial support can include:

Diagnostics
Identify the underlying problem.

Repairs
Address mechanical, electrical and system-related faults where practical.

Servicing
Maintain equipment and identify developing issues.

Preventative Maintenance
Help reduce avoidable breakdowns through regular attention.

Preventative maintenance is about looking after the machine before a small issue becomes a major one.

Regular attention can help identify:

• Scale build-up
• Worn seals
• Water-flow problems
• Developing leaks
• Heating issues
• Pump problems
• Steam-system issues
• General component wear

We can help establish a maintenance approach suited to the machine and how frequently it is used.

A coffee machine can have several symptoms with completely different causes.

A machine that isn’t producing coffee, for example, could have a problem involving water flow, pressure, heating, the brewing system or another internal component.

That’s why proper diagnosis matters.

BrewCare assesses the symptoms and machine condition to determine what requires attention before recommending the appropriate repair.

Mineral deposits and accumulated residue can affect water flow, heating, brewing performance and other parts of a coffee machine.

Descaling and cleaning can form an important part of maintaining coffee equipment, particularly where machines are used frequently or exposed to hard water.

BrewCare can assess the machine and determine whether cleaning or descaling should form part of the service.